Contactability Brand Refresh Announcement

Our Valued Clients,

We hope this message finds you well. Today, we're delighted to share some pivotal updates about Contactability's journey.

Firstly, we've undergone a brand refresh. While our name remains, our brand now better mirrors our evolved positioning, purpose, and growth strategy. This isn't just about a new look; it's about refining our identity to reflect our commitment to being a driver of growth for brands through finding their next customer.

Moreover, as we embark on our next phase of growth, we're bolstering our team with a series of new hires. These additions will bring a wealth of experience and expertise, ensuring that we continue to serve you with the best in the industry.

So, what does this mean for you?

• Greater Access to Worldwide Suppliers: Our expanded network will provide you with a broader range of lead types and verticals through our investment in affiliate management talent, systems and processes.
• More Refined Systems: We have and will be investing in enhancing our systems to ensure a smoother, more efficient client experience.
• Wider Lead Product Offerings: With our growth, we're diversifying our lead products to cater to a broader spectrum of lead types and industries.
• Lead Quality Improvements: Through upgraded systems, we're committed to delivering higher quality leads, ensuring better conversion rates.
• Increased Investment in Customer Success/Care: Your success is our success. We're amplifying our focus and investment on customer care, ensuring that you always have the support you need.
• Internal Media Buying Team: We now have access to our own internal media buying team, ensuring additional volume and refined lead quality.

We'd like to extend our heartfelt gratitude for your patience over the recent months. As we have and continue to overhaul our brand, systems, and processes, your understanding and trust have been invaluable.

In essence, our evolution is rooted in our commitment to you. We're not just here to sell leads; we're here to understand and address the intricacies of converting those leads for the growth of your brand.

Should you have any queries or require further information, your account manager remains at your disposal. We're genuinely excited about our shared future, and we thank you for choosing Contactability as your partner in growth.

Warm regards,

Contactability Team